Terms of Service

1. Agreement

These Terms are an agreement between you and [legal entity name] ("RuneShips," "we," "us"). They cover runeships.com, the RuneShips Chrome extension and our related services (the "Service"). Our Privacy Policy explains how we handle personal information. By creating an account, installing the extension, starting a trial, buying a plan or otherwise using the Service, you agree to these Terms.

If you use the Service for an organisation, you confirm you can bind it, and "you" includes that organisation.

2. Eligibility

• You must be at least 16 years old.
• To buy a paid plan, you must be 18 or older, or have a parent or guardian pay and accept these Terms for you.
• You may not use the Service where the law prohibits it, including under US sanctions or export laws.

3. Your account

Keep your sign-in details accurate and secure. You're responsible for activity under your account. Tell us at hello@runeships.com if you think someone else has accessed it. One person per account; recruiter seats may not be shared.

4. The Service

RuneShips helps recruiters source candidates from tools they already use (through our Chrome extension and integrations with applicant tracking systems such as Greenhouse and Ashby), rank them against a role, contact them through an outreach agent, assign timed tasks, and compare the scored results. Candidates can take tasks, receive evaluations and feedback, and practice interviews. Career centres can buy aggregated cohort analytics.

We may add, change or remove features. If we remove a core feature of a paid plan during a period you've paid for, you can cancel and get a pro-rated refund for the unused part.

5. Plans, billing and automatic renewal

No paid plans are on sale yet. RuneShips is free during the launch, and we don't collect payment details. Paid plans may be introduced later. If they are, we'll email you before anything changes, and the rest of this section applies only to a paid plan you choose to start.

• Prices. Current plans and prices are on our pricing page, in US dollars and excluding taxes.
• Automatic renewal. Paid plans renew every month at the then-current price until you cancel. Before you pay, we show the price, billing frequency and how to cancel, and email you a confirmation.
• Cancelling. Cancel online at any time, or email hello@runeships.com. Cancellation takes effect at the end of the current billing period.
• Refunds. Except where these Terms or the law say otherwise, payments aren't refundable. Consumers in the EEA or UK may have a 14-day right to withdraw.
• Price changes. We'll give at least 30 days' notice by email before a price change affects your renewal.
• Payment processor. Paid plans may be introduced later. If they are, payments will be handled by a payment processor under its own terms, and we won't store full card numbers.

6. Launch period and free premium

During the launch, recruiter and company accounts are free. Every new company gets the premium plan free for three months from when it's created, with no payment method. When those three months end, premium features pause and the account moves to the free plan: nothing is charged, nothing renews, and your account and its data are not deleted. A free period never turns into a paid plan; if paid plans are introduced, we'll email you first, and nothing is charged unless you choose one. One free premium period per organisation.

7. The Chrome extension and integrations

• Authorised use only. You'll run the extension only in tools and accounts you're licensed to use, and only in ways those tools' terms allow. You're responsible for your compliance with those terms.
• Your instructions. Scout reads a page only when you run it. You choose the searches, criteria and roles, and you're responsible for having a lawful basis to process the candidate information you source.
• Integrations. When you connect Greenhouse, Ashby or an email inbox, you confirm you're authorised to do so, and you let us access the data needed to provide the features you use. You can disconnect at any time.
• No bulk extraction. You won't use the extension to copy data out of third-party tools for any purpose other than recruiting for your own open roles.

8. Your content

"Your content" means anything you submit or upload: submissions, reasoning, files, code, CVs, interview recordings, tasks, criteria, notes and messages.

• You own your content. These Terms don't transfer ownership of it to us.
• Licence to operate. You give RuneShips a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit and display your content only as needed to provide and secure the Service, including sending it to our service providers and making de-identified or aggregated data to calibrate scoring.
• No marketing use without permission. We won't use your content, name or likeness in marketing without your separate written consent.
• Your promises. You have the rights to your content; submissions are your own work, apart from sources you disclose; and your content doesn't break the law or infringe anyone's rights.

9. Rankings, evaluations and AI

Rankings, scores, levels, trends, feedback and outreach drafts are produced with the help of AI models. You agree that:

• They are advisory opinions that can be wrong, incomplete or inconsistent.
• They are not a credential, certification or background check, and not an assessment of anyone's character or general fitness for employment.
• RuneShips doesn't make hiring decisions, and guarantees no job, interview or other outcome.
• Anyone can ask for human review of an evaluation by emailing hello@runeships.com.

10. Rules for recruiters and employers

• Lawful hiring. You'll comply with all employment, anti-discrimination, privacy and labour laws that apply to your hiring, including Title VII, the ADA, the ADEA and their state and local equivalents.
• No decisions on scores alone. You'll apply your own judgement and review the underlying work before any hiring decision.
• AI-in-hiring laws. Where you use rankings or evaluations in a way covered by laws on automated hiring tools (for example New York City Local Law 144, the Colorado AI Act, the Illinois Human Rights Act or the EU AI Act), you're responsible for the notices, assessments, audits and accommodations those laws require of employers and deployers.
• Not a consumer report. RuneShips isn't a consumer reporting agency, and its outputs aren't consumer reports or background checks under the Fair Credit Reporting Act or similar laws.
• Outreach. You'll approve every message before it's sent, contact people only about genuine roles, comply with anti-spam and marketing law (such as CAN-SPAM, CASL and PECR), include the opt-out RuneShips provides, and never contact anyone who has opted out.
• Candidate data. You'll use candidate information only to recruit for real roles and keep it confidential. You won't sell it, add it to marketing lists, or share it outside your hiring team. You'll delete exports when they're no longer needed, when the candidate asks, or when your account ends.
• Honest roles. You won't post fake roles, collect fees from candidates, or misrepresent your organisation.

11. Rules for tasks

Tasks, including timed builds, must be genuine exercises for evaluating skills, not unpaid production work. You won't use candidate submissions in your business unless you have a separate agreement with the candidate, including pay where the law requires it. You have the rights to everything you provide, and you won't include confidential third-party information or personal data.

12. Company names and practice material

Some practice tasks and interviews are written in the style of work at well-known companies. Those companies aren't affiliated with RuneShips and don't sponsor or endorse it. Their names and logos belong to their owners and are used only to describe the style of practice.

13. Acceptable use

You won't:

• Break the law or infringe anyone's rights
• Submit someone else's work as your own, or use undisclosed AI-generated work where a task forbids it
• Manipulate scores or rankings, for example with fake or duplicate accounts
• Scrape, crawl or bulk-export the Service, or use it to build a competing database
• Reverse-engineer our ranking, scoring, prompts or rubrics, or probe our security
• Upload malware, or code meant to attack our systems or the code sandbox
• Harass, threaten, discriminate against or impersonate anyone
• Resell or sublicense the Service without our written agreement

14. Code you submit

Code you submit runs in an isolated third-party sandbox. Don't include passwords, API keys or personal information in code. We may limit how long code runs and what resources it uses.

15. Our intellectual property

The Service belongs to RuneShips and our licensors, including its software, extension, design, tasks we write, rubrics, prompts and the RuneShips name and marks. We give you a limited, revocable, non-transferable right to use it under these Terms. If you send us feedback, we can use it without owing you anything.

16. Third-party services

The Service works with third-party services such as sourcing tools, applicant tracking systems, email providers and payment processing. Their own terms govern your use of them, and we aren't responsible for them.

17. Suspension and termination

You can stop using the Service and delete your account at any time. We may suspend or end access if you breach these Terms, if the law requires it, or to protect people or the Service, with notice where reasonable. If we end a paid plan without cause, we'll refund the unused part. Sections that should survive termination will survive, including Sections 8 to 10 and 18 to 24.

18. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement. We don't promise that the Service will be uninterrupted or error-free, that rankings or evaluations will be accurate or free from bias, or that using it will lead to any outcome. Nothing here limits rights you have as a consumer that can't be waived by law.

19. Limitation of liability

To the fullest extent the law allows, RuneShips and its owners, officers, employees and suppliers won't be liable for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, data, goodwill or employment opportunities. Our total liability for all claims is limited to the greater of the amounts you paid us in the 12 months before the claim arose, and US $100. These limits don't apply where liability can't be limited by law.

20. Indemnity

If you use the Service for an organisation or as a recruiter, you'll defend and indemnify RuneShips against third-party claims and related losses and reasonable legal fees arising from your content, your use of the extension and integrations, your outreach, your breach of these Terms, or your hiring decisions and use of candidate information.

21. Copyright complaints

Send notices under the Digital Millennium Copyright Act to our designated agent: [DMCA agent name and address, as registered with the US Copyright Office], email hello@runeships.com, subject line "DMCA Notice." We handle counter-notices as the DMCA requires and terminate the accounts of repeat infringers.

22. Disputes, arbitration and class-action waiver

Please read this section carefully. It affects your legal rights.

• Informal resolution first. Email hello@runeships.com describing the dispute, and we'll both try in good faith to resolve it within 60 days.
• Binding individual arbitration. Otherwise, disputes are resolved by binding individual arbitration administered by JAMS under its applicable rules and the Federal Arbitration Act. For consumer claims, we'll pay JAMS fees beyond what you'd pay to file in court.
• Exceptions. Either party may bring an individual claim in small-claims court, or seek an injunction for intellectual property misuse.
• Class-action waiver. Claims may be brought only individually, not in any class, collective or representative proceeding.
• 30-day opt-out. Email hello@runeships.com with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms.
• Consumers outside the US. If you're a consumer in the EEA, UK or Switzerland, this section doesn't apply, and you can bring claims where you live.

23. Governing law

These Terms are governed by the laws of the State of [California] and US federal law. Subject to Section 22, the state and federal courts in [county, state] have exclusive jurisdiction. Mandatory consumer protections where you live still apply.

24. General

• Changes. For material changes, we'll email you at least 14 days before they take effect. Changes to Section 22 don't apply to disputes we already knew about.
• Entire agreement. These Terms, the Privacy Policy and any order form make up the whole agreement between us.
• Severability and waiver. If a provision can't be enforced, the rest still applies.
• Assignment. You can't transfer these Terms without our consent. We may transfer them in a merger, acquisition or sale of assets.
• Notices. We send notices to your account email. Send notices to hello@runeships.com and to [postal address].